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Neonizeit! Product & Production
LED Neon Flex vs Glass Neon
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Frequently Ask Questions (FAQS)

Got an idea? Create your custom neon sign with our easy-to-use online design tools. All without the hassle!
Yes, we are here to help make all your ideas come alive in a safe, virus-free environment!

Our team of experts works safely and remotely in their home-based offices, where they can fulfill your orders and answer your questions without worrying about getting sick while doing so!

Rest assured that we undertake every step—from product creation to delivery—with safety in mind so that we can deliver what we promised with no delays.
Yes, you should receive an email confirmation immediately after placing your order. We will also process your order within 24 hours.

Don’t hesitate to contact our customer support team at [email protected] if you didn’t receive our email confirmation.
All of our LED neon light signs are handmade from LED neon light tubes that are kid-safe and both economically and ecologically friendly! Some great reasons to choose a LED neon sign from us are:

Affordable. Our neon signs start at only 267 USD!
Durable. We offer the latest Neon Flex Technology, which is much stronger and lighter compared to the standard glass neon.
Energy-efficient. Since our neon signs are both economically and ecologically friendly, they have low-energy consumption with a longer lifespan.
Safe. Never worry about kids playing around with your sign! Our LED signs are made from LED light tubes, which are not glass-breakable and do not heat up, making them safe to touch.
Easy to install! Just hang it up,plug it in, and you’re good to go!
Light-weight. Our customized neon signs are very lightweight and portable, making them the perfect decor (and gift!) for any occasion — or a bedroom decor to spruce up your space.
Low maintenance. Our signs are quite easy to clean and hard wearing so you can save on the hassle and enjoy the vibe.
Full Control. Did we mention that the set comes with a remote control? It has an on/off switch and nine dynamic modes for you to play with.
We've got something for everyone, from bright, bold colors to sleek and sophisticated designs!

Mixing styles is easy with our diverse selection that ranges from traditional neon colors like green or blue to vintage-inspired palettes reminiscent of old-school displays. Shop the collection or Customize your sign

You can be sure that your neon sign will pop in any weather with our water-resistant and outdoor-rated Flex-It neon. You can also choose from a variety of mounting options!
They're made from high-quality, durable LED Flex technology. It offers more colors and light effects than traditional glass ones without any risk to your health or safety!

Made with PVC & acrylic
Powered by LED lights
Cased in flex rubber tubing
Our prices for premade neon signs start at only 247 USD. Meanwhile, our customized neon signs can be under 200 USD, but the price may vary depending on the sign’s size. Contact us to request a quote.

In addition, bulk or wholesale orders qualify you for our Neonize VIP Program with exclusive discount and premium customer support.
We don't mark up prices as much because we want to keep them affordable while still providing durable, high-quality products!
Our manufacturers come from Canada and China, and they will make your neon signs according to your location and specifications.
All our neon signs are handcrafted and created using neon LED Flex, PVC and acrylic materials. You will enjoy its beautiful glow without any risk because it does not use neon gas or mercury.
We offer a range of acrylic backboards to suit your needs. You can choose from various options, but please note that your design will sometimes determine which type is best for your neon sign!
Choose from our vibrant line of colors! Click here for our full color guide.
You can choose from 17 unique and beautiful fonts. If your desired font is not available, contact us, and we'll be more than happy to help satisfy those needs.
We’d love to work with you on your preferred design! We're not afraid to take risks, and bold ideas make our brand unique! Let us help turn your vision into a neon masterpiece—contact us and tell us about it. We’re all ears.
We offer mockups and quotes at no extra charge.

Have a change of heart? No problem! If you decide to cancel your order before it goes into production, just let us know, and we will refund the $50 design fee. However, please note that once a custom order has been approved and gone into production, we can no longer offer any refund.
Weighing 6–11 pounds, our neon signs are easy to install and come with installation kits. You may also hang them up yourself using hardware store items:

Heavy duty fishing wire
Rope — provided that it will be knotted securely
Heavy duty removable hooks (We recommend using several removable hooks to hold up the sign)
Note: The above is a recommendation only. Neonize will not be responsible for the wall mounting and/or installation of any of our products.
Weighing 6–11 pounds, our neon signs are easy to install and come with installation kits. You may also hang them up yourself using hardware store items:

Heavy duty fishing wire
Rope — provided that it will be knotted securely
Heavy duty removable hooks (We recommend using several removable hooks to hold up the sign)
Note: The above is a recommendation only. Neonize will not be responsible for the wall mounting and/or installation of any of our products.
Yes! Our neon signs can be converted into stand-up signs for an extra 15 USD! Option is provided at checkout.
Our Neonize LED signs are mounted on a clear acrylic backboard. Should you have a preferred cut and backing, options are provided at checkout. If you don’t show preference at checkout, our creative experts will decide on an option that works best based on the product design!
Our easy guide below will help you get started!
You might find small glue marks on the acrylic or PVC tube attached to the backboard. But don't worry! These won't show when your sign lights up.
Our standard neon signs are best for indoor use, but you may still use them in an outdoor setting provided that they do not get wet. If you want to leave your neon sign exposed to wet weather, we recommend upgrading it to our Flex-It Neon, which is designed for outdoor settings and can withstand rain!
Our Flex-It neon lights are a watertight and weatherproof design that can withstand rain or shine (up to 38 degrees centigrade during summer!). This feature ensures your outdoor signs will be as durable and long-lasting as possible.

These are just priced at an additional cost! Option available at checkout.

LED Neon Flex vs Glass Neon FAQ

LED flex neon lights are cool and energy-efficient, so they’re an excellent way to light up your nightlife! They are also made of flame-retardant, durable PVCs with high-quality glass.

The traditional neon lights you might remember from decades ago were made out of brittle, fragile glasses, but not these bad boys—they're tough enough for any party or concert (or even just sitting around). The lifespan difference is also high, with LED Flex Neons capable of holding 50k hours while glass can only do 10k.

Installing LED flex lights is also a breeze! They are lightweight, so you’ll have no trouble moving them around or installing them in your desired location. In contrast, there's more weight and bulk on traditional types, which makes installation much harder.

Shipping

YES. WE SHIP WORLDWIDE.
Neonize is not responsible for any import taxes, and customs duties and fees that will be incurred during the shipment process. It is the responsibility of the customer to cover all these fees.
Neonize is not responsible for any import taxes, and customs duties and fees that will be incurred during the shipment process. It is the responsibility of the customer to cover all these fees.
Our orders usually take 7-15 working days from production to shipping. This is because our Neonize signs are handmade by our creative experts, so there is also production time for each order. We sincerely ask for your patience as we strive our best to provide you excellent quality products you'll surely love.

If your order is an urgent one and/or want to receive your signs within a specific delivery period, we strongly recommend you contact us by email [email protected] to confirm the delivery date BEFORE confirming the order.

Returns

All sale items are final sale and not eligible for a return or refund.
All our pieces are made by hand to order, meaning each one is as unique as you!

We cannot accept returns or refund due to change of mind or damage during delivery unfortunately, as all pieces are one off made to order. All sales are final once placed on site, unless you purchase our extended warranty.

Should you experience any technical problem, please contact us. We will do our best to find the best solution for you.

Warranty

Protect your sign with our extended warranty. At check out, add our extended warranty with 10% of the purchase price. Adding this to your purchase grants you a 1 year guarantee on all pieces.

This Warranty covers the defects resulting from defective parts, materials or manufacturing. However, the warranty does not cover any natural wear and any damage due to misuse and mishandling.

For a replacement during warranty period, we would require a receipt of purchase, a video showing the condition of the defective product and send your item to us . You will be responsible for paying the shipping cost of the return item.

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